FAQ's

 

Clothies® are hand made baby burp cloths in fabulous fabrics and soft super absorbent micro fleece.

Great looking and wonderfully practical, a modern mums essential accessory!

FAQ's

 

Postage & Packaging ~ is free, within the UK, regardless of how many sets of Clothies® baby burp cloths you order. If you are ordering from outside the UK please email me, prior to ordering and purchasing for your set(s), for a P&P estimate customerservice@clothies.co.uk An alternative service may be used to send you order from the service listed below, for UK customers.

 

Delivery ~ I aim to dispatch all items that are in stock within 2 working days, unless it's a made to order item, in which case different timeframes apply, please see individual items. Items will be posted 2nd Class by Royal Mail and should be delivered within 3 working days. If you find that your item hasn't been delivered within 7 working days please contact us.

 

Returns ~ If you are not 100% happy with your lovingly created purchase please contact me by email at customerservice@clothies.co.uk I will acknowledge any correspondence within 48 hours, usually a lot sooner and I will resolve any queries you raise, until you are fully satisfied. Alternatively you have 28 days, from the day you receive the goods, to return any item, in it's original condition, to receive a full refund, please contact us to obtain the return address. The customer service provided and your customer experience is a priority.

 

Contact Us ~ You can contact me for any reason by email at customerservice@clothies.co.uk The account is monitored daily so you will receive an acknowledgement within 48 hours or by telephone on 07990828159.

 

Mailing list ~ If you would like to join the mailing list to receive monthly updates on new products and recommendations please send your email address, I promise to not use the information for any other purpose.

 

Pre-ordering ~ If you would like to pre-order items that are yet to be created please contact us with your requirements, and any specific requests you may have.

 

Payment options ~ You can pay with a Paypal account or by debit/credit card, to purchase items from our website.

 

Legal Notices & Copyright

 

This website and its content and all Clothies® are copyright of Sarah Morris - © Sarah Louise Morris 2013. All rights reserved.

 

Any redistribution or reproduction of part or all of the contents or designs in any form is prohibited other than the following:

* You may print or download to a local hard disk extracts for your personal and non-commercial use only

* You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

 

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

 

Payment and Taxes

 

All prices are quoted in British Sterling (£) and are inclusive of UK sales tax (VAT), where applicable, at the present rate. The current rate of VAT on burp cloths is 0%.

 

All payments will be charged in British Sterling (£).

 

We reserve the right to contact the client regarding their order and it’s delivery.

 

Registered Design & Trademark

 

Registered design No. 4034677

 

Clothies® is a registered trademark, No. UK00003063179.

 

VAT registration No. 204 8428 21

 

 

Contact Information:

Sarah Morris

Owner

13 Wayland Road

Grove

Wantage

Oxfordshire OX12 0BG

customerservice@clothies.co.uk

07990828159

© Sarah Louise Morris 2013-2015 Registered Design No. 4034677 Registered Trademark No: 3063179

BizzieBaby Reviewers awarded Clothies a Bronze & rated them 4.6 out of 5! Nov 2014

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Public Liability : £1,000,000

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